The blog formerly known as The Strawberry Project

Tags

ACM alfresco beta blackberry bold BRDF confluence connections corsica Cycling domino eclipse edrm evo2 expeditor facebook fail firefox garmin geotag glassfish gps humax ibm joost kapow kona lotus memory leak mpeg_streamclip notes orange OS X OS_X phd POLDER process_server profiles quickplace ruby safari sametime vacation websphere wiki

Me Out There

Digg  Facebook  Last.fm  LinkedIn  reddit  

Twitter Updates

    Recent Comments

    TripIt Updates

    Gallery

    OLYMPUS DIGITAL CAMERA         P1000884 OLYMPUS DIGITAL CAMERA         OLYMPUS DIGITAL CAMERA         P1000906 OLYMPUS DIGITAL CAMERA

    Meta

    When search goes bad: Telelogic.com

    Now Telelogic are market leaders in the supply of Enterprise Architecture software, with ‘System Architect’ and have been acquired by IBM to sit alongside the rest of the Rational stable at some future point.  However, being market leader and being fattened by IBM’s coffers shouldn’t mean that you sit back and let your website decay.

    I was checking out the website for Archimate references this evening (given that SA is a certified Archimate tool).

    Problem 1: You’re making me search for search?

    Telelogic is now IBM - Software for Enterprise Lifecycle Management
    Uploaded with plasq’s Skitch!

    Can you see it?  Clicking on the right-hand side box with the ‘go’ button next to it just gives you a dropdown of territories covered.  Search is actually a tab-link on the main header to the left.  Hmm – not exactly the most intuitive start.

    Problem 2: If you’re going to hide the search page, at least have it work when people use it.

    Telelogic is now IBM - Search This Site
    Uploaded with plasq’s Skitch!

    Problem 3: When you ellicit feedback from people to report failures on the website, you really need to make sure the form works

    Error Occurred While Processing Request

    Uploaded with plasq’s Skitch!

    Sigh.  I go for the ‘benefit of the doubt’ approach and assume it’s just because it’s Sunday.
    Start Slide Show with PicLens Lite PicLens

    Comments

    Pingback from The Strawberry Project » Blog Archive » Telelogic come good :) [thanks to Twitter]
    Time: October 27, 2008, 9:26 pm

    [...] play to Telelogic folks.  After my annoyance last night, I had a response via Twitter from a Managing Principal Consultant at Telelogic North [...]